Companies that focus on operational efficiency while investing in the future, report ten percent higher growth than their competitors.
Successful businesses regard IT as a strategic competitive differentiator for both customers and talent.
It is also the key to building and executing a memorable employee experience, but it requires improved visibility and streamlined execution of projects.
IT can reimagine and redefine what work means for the future of any organisation.
Through streamlined IT operations, modernised IT procurement and vendor management, more flexible workplaces, and increased agility, Wrike and Citrix Workspace can help IT meet business demands faster and bridge physical and digital worlds for a better, more efficient employee experience.
Streamline IT operations
Citrix Workspace and Wrike are critical assets in helping organisations modernise IT operations.
Centralised IT Management
Wrike provides a central environment for IT organisations to:
- Manage enhancement requests
- Address bug fixes
- Improve incident response
Citrix Workspace enables communication to employees about incidents and application maintenance windows and provides a platform for employees to report issues and IT managers to triage escalations.
Faster Incident Resolution
When an issue escalates, Wrike gives IT a collaborative environment resolve it.
Templates available to support responses to specific incident types, ensuring faster, more effective resolutions.
On the back end of the incident resolution process, IT can standardise the incident documentation to improve compliance and knowledge.
Improved Visibility and Insights
Business intelligence capabilities provide the insights needed for management to identify trends and improve operations.
Wrike unifies the following within a single solution:
- ITIL-based service management
- Project management
- Cross-team collaboration
- Automation
- Work virtualisation
- Resource allocation
- Approved workflows
- Escalation paths
- SLA and KPI reporting
- Dashboards and analytics
A single location to manage all communications related to incidents, planned changes, and service requests.
Real-time reports, dashboards, and analytics help monitor operations and enable teams to take early corrective measures to minimise risk.
A Unified Employee Experience
Citrix Workspace acts as the employee-facing digital hub for accessing content, applications, and company workflows.
Employees have everything they need in one place and can quickly perform actions within Citrix Workspace, including alerting IT to an issue or request.
This saves time and reduces frustration.
There is no need to switch between multiple applications or search through email chains.
Modernise processes
To take advantage of new business opportunities, companies must adapt and onboard new talent while expanding their network of vendors.
Onboard Talent Faster
Through its integration with Upwork, Citrix Workspace can help organisations find and onboard new talent quickly while supporting a superior employee experience.
This gives independent professionals and agencies the freedom to securely access their work from anywhere and on any device.
Adding Wrike to the mix helps organisations scale and streamline their contingent workforce onboarding process by providing structured checklists that support the integration of new workers.
Simplify Vendor Management
Similar structured checklists can improve collaboration between business units and procurement departments by streamlining:
- Vendor background checks
- Compliance reviews
- Security checks
Citrix Workspace’s e-signature capabilities help customers streamline document-centric workflows for NDAs and business agreements involved in working with new vendors.
Native integrations with procurement systems such as SAP Ariba enable companies to streamline approvals with extended stakeholders across the business.
Bridging the Digital and Physical Worlds
Supporting Flexible Work
As companies move towards flexible work models, they have an opportunity to rethink how they connect their digital and physical environments.
Citrix Workspace helps companies rapidly adapt processes by delivering a health self-certification micro-app for employees.
Preparing for the Modern Workplace
As organisations prepare employees to return to the office, they can integrate Citrix Workspace with office management solutions such as HPE.
This enables them to:
- Comply with social distancing policies
- Book flexible office space
- Manage workplace occupancy more effectively
Wrike can enable facilities teams to manage projects that modernise office environments and help organisations respond to employee needs more quickly.
Meet Business Demands Faster
Agility and speed are essential for companies that need to innovate and adapt quickly.
By providing the right technology platform, IT can become an enabler for the business.
Together, Citrix Workspace and Wrike provide a unique platform for managing all aspects of work.
What Citrix Workspace Enables
Citrix Workspace enables both business and IT teams to:
- Build applications
- Create integrations
- Streamline business processes
What Wrike Enables
Wrike equips IT organisations to:
- Manage strategic processes
- Allocate resources
- Manage budgets
- Monitor project risks
- Organise projects and portfolios
- Visualise workloads
- Plan resources
- Run strategic projects, operations, and sprints
- Compare projects and portfolios
Collaborate Freely
Integration Across Key Platforms
Wrike and Citrix Workspace integrate with popular IT solutions such as:
- ServiceNow
- Jira
This increases visibility into technical deliverables while improving collaboration across teams.
Driving Better Business Outcomes
Wrike and Citrix Workspace together provide a unique platform that helps:
- Accelerate digital transformation
- Improve cross-department collaboration
- Standardise key IT workflows
- Meet business demands faster
- Bridge physical and digital environments
With Citrix Workspace, organisations can unify workflows across all applications and provide consolidated, secure, and reliable access to the resources employees need to perform at their best.